Who is sending me Shanky's Whip?
All transactions processed through this e-commerce platform are handled by Tipple Operations Limited, which acts as the Merchant of Record. Tipple Operations Limited is responsible for processing payments, managing refunds, and ensuring compliance with relevant payment regulations. As the Merchant of Record, Tipple Operations Limited will appear on your payment statements for purchases made through this platform.
What is the typical processing time?
Most orders are processed within 1-2 business days after placing the order. Delivery time will vary depending on your location.
My order is taking longer than expected to process. Where is my order?
We’re so sorry to hear that! Although most orders are processed within 1-2 business days, there may be occasional delays depending on product availability.
Your order confirmation email contains a tracking link that has up-to-date information on where your order is at any given moment.
Feel free to reply to your confirmation email and you will receiving a reply within few hours by the retailer's customer service team if you have any questions about your order.
