Shipping Policies

Shipping & Delivery

We deliver to the nine countries listed below. Available delivery options and shipping charges are shown at checkout before you place your order.

Free shipping on orders over €90

Every order of €90 or more ships free, to all nine countries we deliver to.

Below €90 a flat delivery charge applies, based on where the order is going. It does not change with the size or weight of the order — you pay the same whether you buy one bottle or three.

Delivery charges under €90

Destination Under €90 €90 and over Typical delivery
Germany €7.95 Free 1–2 working days
Belgium €9.95 Free 1–2 working days
Netherlands €9.95 Free 1–2 working days
Austria €10.95 Free 1–2 working days
Denmark €12.95 Free 1–2 working days
France €12.95 Free 1–2 working days
Monaco €12.95 Free 1–2 working days
Italy €15.95 Free 2–3 working days
Spain €15.95 Free 2–3 working days

The exact charge is always shown at checkout before you pay. Delivery estimates run from the day your order is dispatched and exclude weekends and public holidays. Estimates may be longer during busy periods or for remote locations, and availability for your address is confirmed at checkout.

Order processing

Orders are normally dispatched within 1 working day after payment has been confirmed, provided all items are in stock. Any different dispatch times for pre-orders or temporarily unavailable products are shown on the relevant product page.

Duties and taxes

All applicable taxes and duties are included in the price you see, so there is nothing further to pay when your order arrives.

Age on delivery

Alcohol can only be handed to someone who has reached the legal drinking age in the delivery country. The carrier may ask for identification, and may refuse to leave the parcel if nobody of legal age is there to receive it.

A note on the 100ml cans

Because of national deposit and packaging-return rules, our 100ml cans cannot be shipped to Germany or Austria. Everything else in the range is available in both countries.

Delivery details

Please check that your delivery address is complete and correct, including any apartment number or access information. If you notice an error after placing your order, contact us as soon as possible at service@directdrinksdistribution.com.

Delayed, damaged or missing deliveries

If your delivery is delayed, arrives damaged or appears to be missing, please contact service@directdrinksdistribution.com with your order number so we can help. For damaged deliveries, photos of the packaging and affected items will help us investigate.

Questions

For a question about an order already placed, please use the email address on your order confirmation. For anything else, write to info@shankyswhip.com.